Our Story

We want to take away the growing pains of scaling your Customer Support Team, and empower you to continue to provide excellent, compassionate customer support.

Our Mission

We want to get in on the ground floor and be your partner for the long term in building a team whose full focus is providing enthusiastic, empathetic, support for your customers.

Our company HQ is at TQ and we're currently looking for a few awesome, ambitious, team players to join us on our journey. If you're feel there's a vibe, check out our open positions.

  • 2018

    1 May

    Zendesk Agent Scorecard plug-in released

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  • 2018

    10 March

    Ticketless founded & joins TQ community

    We're officially founded and set up our HQ at TQ in Amsterdam.

  • 2017

    01 October

    Ticketless, the idea, is born

    We believe in helping companies grow their customer service teams without losing quality.

Our Journey & Adventures

We’re Ticketless.ai (Ticketless for short). We’re a young startup with old souls ready to change the way customer service agents and AI work together to solve customer issues.



Dominik Blattner

Co-Founder & CPO


"Quote about something that is important to me."

Zeki Irkdas

AI/NLP Developer


"Quote about something that is important to me."

Our team

We're engineers, product designers, data scientists, and business experts on a mission to change the way companies build and scale their customer support. We believe in collaboration, transparency, and being bold.