Ticketless fuels your growth and takes away the pain of scaling your customer support.
Get deeper insights on agent performance
Skyrocket your internal capacity, resolve more tickets with less work
Cross issue and ticket management off your to-do list
Coach agents on conversational skills.
Score agent tickets for quality before performance evaluations, or let agents peer review each other, to help agents improve their conversations with customers.
Remove irrelevant tickets from relevant scores.
Count only the tickets that directly relate to the performance of your agents, not ones that are due to overall company, sales, or product issues.
Jumpstart your path to growth by understanding your Agent's performance. Find out how your reps are doing, and pinpoint what support they need to provide excellent customer service along with these companies.
Use the Agent Scorecard to view Agent performance and start unlocking their full potential. Why free? We believe this information should be available to everyone.