Seats Seats All plans come with the tools teams need to build quality-focused support without manual data crunching or guesswork.
Smart QA workflows with AI summaries and transcriptions save hours of review time, while performance dashboards surface insights previously lost in noise.
Identify coaching opportunities and risks immediately, then act on them with coaching cards. Gamification turns quality improvement into something your team actively engages with, making every customer interaction count. Track the metrics that matter and give agents the fast, precise feedback they need to improve.
Insight is designed for teams of up to 25 seats who want to reduce operational waste while building quality standards that make every support interaction count.
With Intelligence and Enterprise this means your QA process runs itself. AutoPilot evaluates every conversation automatically.
Configure your criteria, then let AI handle 100% coverage while your team focuses on strategic coaching instead of manual reviews. AI coaching cards surface opportunities the moment they happen, and Kaizo Copilot helps you act on patterns across your entire support operation, not just the sample you had time to review.
Intelligence gives you unlimited seats, extended AI insights that reveal root causes hiding in your data, and dedicated customer success management with quarterly business reviews to ensure support becomes a competitive advantage, not just a cost center.
For Enterprise customers, Kaizo becomes yours. Advanced QA criteria measure what matters to you, not what matters for the average team.
Advanced QA criteria measure what matters to you, not what matters for the average team. Third party integrations mean your tools talk to each other. Custom dashboards show what your business actually needs to see. And when a better AI model drops? Switch it on with no migration hassle, no starting over.
As an Impact customer, you get a Kaizo team that cares about your success as much as you do. We onboard you properly, with hands-on AI workshops included. Every quarter, we sit down to discuss your strategy and ours – not just metrics. Impact customers shape what we build next.
annual CSAT increase
decrease in time spent coaching
We know every support team is different – talk to one of our experts to find out how Kaizo will make your team more than just problem solvers.
Not using either? We’ll let you know as soon as we can support your help desk solution.
